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Infor eCommerce Integration

Connect your online store and customer portal to Infor

Let customers order online and see accurate account information, without your team re-entering orders. Clarity Connect syncs Infor with your store. Payment Hub adds online invoice payments.

Companies from all over the globe have integrated Clarity solutions

DisneyFujitsuMerck Animal HealthPNYSan Diego International AirportCity of San Antonio
IT lead reviewing systems on a tablet

Let customers order online, straight into Infor

Picture customers placing orders online, seeing real-time inventory and order status, and paying open invoices, with every order landing in Infor without anyone re-keying it.

Without that link, orders arrive by email, spreadsheet or website export and your team re-enters each one. Every re-keyed order is a chance for an error, and every customer who can't see stock or order status calls to ask.

Clarity Connect links Infor to your store. You enter data once and it goes everywhere it needs to go. Payment Hub adds online invoice payments that post back to your ERP.

  • Keep your gateway, no transaction markup
  • 12 months of maintenance at project rates
  • CloudSuite Industrial, CSI and Syteline
See This on Your Infor Setup

What Syncs in an Infor Integration

Clarity Connect links Infor to your store. Clarity Payment Hub links Infor to how customers pay.

Clarity ConnectOrders, inventory and customers
Data entryEnter once, and Clarity Connect sends it everywhere it needs to go
Inventory and productionReal-time inventory, production and shipping updates for customers
WarehouseAutomated reorders and real-time warehouse data
Quotes and approvalsSelf-service price quotes and order approval
Shipping50+ carriers integrated, split shipments and drop shipping
Customer dashboardOrder history, one-click reorders and invoice payments
Clarity Payment HubPayments and invoices
Open invoicesFind, review and pay online; payments post back to your ERP
Many invoices, one paymentOne authorization and one receipt
Partial paymentsRemaining balance tracked in your ERP
Ways to payCard, PayPal, ACH, eCheck and invoice from PO
Saved payment methodsCards and ACH accounts, with PCI DSS-compliant tokenization
Your gatewayKeep it and your rates, with no transaction markup

ERP Integrations Clarity Has Already Delivered

Prince Manufacturing connected its Infor ERP. Merck and Handi Medical Supply show Clarity's payment and ERP work.

Prince Manufacturing ordering portal built by Clarity
Real-Timeorders, inventory and build status from Infor
Prince Manufacturing
  • Secure ordering portal for custom-built hydraulic pumps
  • Orders pushed to Infor's Fourth Shift ERP through Clarity Connect
  • Real-time inventory and build-status checks for every client
  • Extended its ability to process custom-build orders, which it called essential to its planned growth
View Case Study
Merck Animal Health ordering portal built by Clarity
Zerointerruption to online card orders
  • Built against a two-month deadline
  • Moved to the latest payment gateway before the old standard was deprecated
  • Ordering portal for pet owners, clinics and vets
View Case Study
Handi Medical Supply store built by Clarity
Less Adminwith real-time ERP automation
Handi Medical Supply
  • Online store and re-ordering portal
  • Native real-time integration with the back-office ERP
  • Checkout handles insurance payments, including Medicare and Medicaid
View Case Study

Infor Integration for Your Version

CloudSuite Industrial, CSI and Syteline all connect through Clarity Connect.

Your version

Infor CloudSuite Industrial

The current name for CSI and Syteline. Connects your store, payments and shipping.

Your version

Infor CSI

CloudSuite Industrial under its earlier name. Listed among Payment Hub's ERP integrations.

Your version

Infor Syteline

Built for manufacturers and distributors. Connects to your storefront, shipping and BI.

Tell us your Infor version. We'll show you how the connection works on your demo.

What Clients Say About Working With Clarity

“Great product knowledge, clear, consistent communication, on-going collaboration... We were completely satisfied. Handled problems and issues that came up promptly.”
Brian Braggs, COO, Shining Star Therapy

How Your Infor Integration Gets Built

Payment Hub can be live in as little as 2 to 4 weeks. Your demo scopes the rest. Nothing touches your live Infor until testing passes. Clarity builds in a development environment and launches after user acceptance testing. After launch, we ping your site every 5 minutes, page our team 24/7 on an outage, and keep maintenance at project rates for 12 months.

  1. 1Step 1

    Discovery

    We review your Infor version, storefront and payment setup, then send an estimate and timeline.

  2. 2Step 2

    Configure and Map

    We set field mappings, business rules and workflows between Infor, your store and Payment Hub.

  3. 3Step 3

    Validate

    We test orders, inventory and payments in a development environment with your team before anything goes live.

  4. 4Step 4

    Launch

    We roll out to production, train your team and monitor the connection with alerts and support.

Plan Your Infor Integration

Bring your Infor version, your ordering workflows and your payment setup. On the call:

  • We confirm your Infor version. CloudSuite Industrial, CSI or Syteline, and what is customised in your setup.
  • We walk through your ordering workflows. Pricing, inventory and order rules, so the answers fit your setup and not a generic demo.
  • You get an estimate and timeline. A cursory scope you can take to your owner or CFO.

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Infor eCommerce Integration FAQ

Will this work with our Infor version?

Clarity Connect integrates Infor CloudSuite Industrial, CSI and Syteline. Payment Hub lists Infor Syteline / CSI among its ERP integrations. Tell us your version in the consultation and Clarity scopes the connection around your setup.

Will an Infor upgrade break the integration?

Clarity builds an integration API layer between Infor and your store, which simplifies upgrading software and installing new features. Payment Hub needs no schema changes, no ERP-side custom code and no plugins to maintain across upgrades.

Can it handle our customer-specific pricing and ordering rules?

Pricing logic normally syncs with your ERP, and pricing tables support multi-tiered pricing. Roles control who can order or pay invoices, and each customer sees their own order history and invoices. Your consultation walks through your rules.

What syncs between Infor and the store?

Orders, inventory, customers and shipping information, with real-time inventory, production and shipping updates for customers. You enter data once and Clarity Connect sends it everywhere it needs to go. Your consultation scopes each data flow.

Who owns implementation and ongoing support?

Every project gets a dedicated project manager. Clarity builds in a development environment, launches after user acceptance testing, and trains your team. Maintenance stays at project rates for 12 months, and an SLA with guaranteed response times is optional.

Will the integration disrupt our live Infor system?

No. Clarity builds in a development environment and launches only after user acceptance testing.

Do we need to switch payment gateways?

No. Keep your gateway and negotiated rates. Clarity adds no transaction markup.

How long does an integration take?

Payment Hub can be live in as little as 2 to 4 weeks. Your consultation gives you a scoped estimate for the full integration.

How is pricing structured?

Core eCommerce features and project services are fixed-price. You pay a one-time fee for only the modules you use, with no per-transaction fees. Your consultation gives you the estimate.

Where does the integration run?

Your choice: self-hosted, a third party, or hosted by Clarity. Hosting carries a monthly fee. Hosting facilities are secure, card-access-controlled data centers with SSAE-16 / SAS70 / ISO certifications.

Get A Project Estimate

Tell us your Infor version and what you want connected. We'll come back with a scope and timeline.

Request An Infor Consultation
Call Infor Consultation