EHR Patient Portal and Payment Integration FAQ
Can this connect to our specific EHR?
Clarity Connect integrates with Epic, eClinicalWorks, Cerner, AllScripts, athenahealth and more. Your consultation confirms the interfaces available on your deployment.
Which patient workflows are supported?
The portal lets patients access records, request appointments and make payments. The platform also supports consent forms, HIPAA-compliant messaging, order-status notifications and lab results.
What information moves between systems?
For Epic, Clarity Connect transmits information relating to registration, scheduling, clinical operations, patient records, appointment scheduling, specialist referrals and prescription refill requests. Your consultation scopes the data flows for your EHR.
What can our security and compliance teams review?
The platform follows best security practices for storing PHI, has optional encryption at rest and in transit, supports detailed audit logging, and is designed to enable automated HIPAA compliance audits with partners such as AccountableHQ. Your consultation covers what documentation your team needs.
Is HealthSail HIPAA compliant?
HealthSail runs on Clarity's HIPAA eCommerce platform. It supports HIPAA-compliant payment processing that protects sensitive financial data at all times.
Which standards does the integration use?
Clarity Connect speaks HL7, HL7v2 and HIPAA, and supports FHIR endpoints for Epic.
Can patients pay online?
Yes. The patient portal lets patients make payments through HIPAA-compliant payment processing.
How long has Clarity built HIPAA portals?
Clarity has been building HIPAA-compliant portals and marketplaces for over 10 years.
Who owns implementation?
Every project gets a dedicated project manager. Clarity deploys a sandbox and a production environment, trains your staff, and keeps maintenance at project rates for 12 months.