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EHR Patient Portal and Payment Integration

Connect your patient portal and payments to your EHR

Built for healthcare organizations. Clarity HealthSail gives patients a HIPAA-compliant portal to access records, request appointments and make payments, connected to your EHR through Clarity Connect.

Companies from all over the globe have integrated Clarity solutions

DisneyFujitsuMerck Animal HealthPNYSan Diego International AirportCity of San Antonio
Nurse with a patient

Give patients one connected portal for records, appointments and payments

Picture patients accessing their records, requesting appointments and making payments in one secure portal, connected to your EHR.

Without that link, the portal, the payment tool and the EHR don't talk to each other, and your staff move information between them by hand. Every extra system is another place patient data lives and another thing your security and compliance teams must review.

Clarity HealthSail gives patients that one portal. Clarity Connect links it to your EHR using HL7 and HL7v2, with encryption at rest and in transit and audit logging available on the platform.

  • HIPAA-compliant payment processing
  • HIPAA portals for over 10 years
  • Epic, eClinicalWorks, Cerner and athenahealth
See the Portal on Your EHR

What Connects in an EHR Integration

Clarity Connect links your EHR to the portal. HealthSail runs the patient side.

Clarity ConnectEHR and portal data
StandardsHL7, HL7v2 and HIPAA
EHR coverageEpic, eClinicalWorks, Cerner, AllScripts, athenahealth and more
Patient accessLab results, medical questions and appointment scheduling
Doctor portalPatient notes, labs, prescriptions and diagnoses
Other systemsLab and pharmacy software, CRMs, shipping, tax and payment providers
Clarity HealthSailPatients and payments
Patient portalRecords, appointments and payments in one place
PaymentsHIPAA-compliant processing that protects financial data
SecurityEncryption at rest and in transit, and audit logging, available
ConsentConsent forms and opt-out requests collected and stored securely
NotificationsHIPAA-compliant text, email and portal updates
AuditsDesigned to enable automated HIPAA compliance audits

Healthcare Portals Clarity Has Already Delivered

Four HIPAA projects, from a patient and doctor portal to an online pharmacy and a medical ERP store.

ACON Laboratories patient and doctor portal built by Clarity
Every Daydoctors can monitor diabetic patients, instead of every six months
ACON Laboratories
  • Three HIPAA-compliant apps: a patient mobile app, a doctor portal and a clinic app
  • Bluetooth glucose meters sync readings to the doctor's portal automatically
  • Doctors set thresholds and get notified when a patient is out of range
  • Patients control who can see their records
View Case Study
Valisure online pharmacy built by Clarity
4 Weeksto launch a HIPAA-compliant online pharmacy
Valisure
  • Custom registration for prescription approval
  • State-restricted catalog: customers see only the medications they can order
  • New payment gateway integrated, with the PrimeRx ERP integration planned for a later phase
View Case Study
Shining Star Therapy site and therapist portal built by Clarity
20+ Hirestherapists hired within a year of launch
Shining Star Therapy
  • Recruiting site and therapist portal built to fix a staffing shortage
  • HIPAA-compliant new patient sign-up, consent forms and PHI document loading
  • Six hires in three months, after no applications from 300 Indeed leads
View Case Study
Handi Medical Supply store built by Clarity
Less Adminwith real-time ERP automation
Handi Medical Supply
  • Online store and re-ordering portal
  • Native real-time integration with the back-office ERP
  • Checkout handles insurance payments, including Medicare and Medicaid
View Case Study

EHR Integration for Your System

HealthSail connects to the major EHRs through Clarity Connect.

Your version

Epic

A real-time, bi-directional link using HL7 v2, Epic's security API and FHIR endpoints.

Your version

eClinicalWorks

A HIPAA-compliant portal or eCommerce site connected to eClinicalWorks.

Your version

Cerner

Among the EHRs HealthSail integrates with, alongside Epic, eClinicalWorks and AllScripts.

Your version

athenahealth

One of Clarity's popular EMR-EHR integrations. Portals can be customized to work with it.

Tell us your EHR. We'll show you how the connection works on your demo.

What Clients Say About Working With Clarity

“Great product knowledge, clear, consistent communication, on-going collaboration... We were completely satisfied. Handled problems and issues that came up promptly.”
Brian Braggs, COO, Shining Star Therapy

Your HealthSail Portal, Delivered in Weeks

Clarity deploys a sandbox and a production environment for your portal. Nothing goes live until testing passes in the sandbox. After launch, we ping your site every 5 minutes, page our team 24/7 on an outage, and keep maintenance at project rates for 12 months.

  1. 1Step 1

    Discovery

    We review your EHR, patient workflows and payment setup, then send an estimate and timeline.

  2. 2Step 2

    Configure and Map

    We set up portal workflows and map the data Clarity Connect exchanges with your EHR.

  3. 3Step 3

    Validate

    We test records access, appointments and payments in the sandbox with your team before anything goes live.

  4. 4Step 4

    Launch

    We roll out to production, train your staff and monitor the portal with alerts and support.

Discuss Your EHR Integration

Bring your EHR, your patient workflows and your payment setup. On the call:

  • We confirm your EHR and deployment. Which system you run, and which interfaces your deployment offers.
  • We map your patient and payment workflows. What patients should do online, and what has to move between systems.
  • You get an estimate and timeline. A cursory scope you can take to your leadership and compliance teams.

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EHR Patient Portal and Payment Integration FAQ

Can this connect to our specific EHR?

Clarity Connect integrates with Epic, eClinicalWorks, Cerner, AllScripts, athenahealth and more. Your consultation confirms the interfaces available on your deployment.

Which patient workflows are supported?

The portal lets patients access records, request appointments and make payments. The platform also supports consent forms, HIPAA-compliant messaging, order-status notifications and lab results.

What information moves between systems?

For Epic, Clarity Connect transmits information relating to registration, scheduling, clinical operations, patient records, appointment scheduling, specialist referrals and prescription refill requests. Your consultation scopes the data flows for your EHR.

What can our security and compliance teams review?

The platform follows best security practices for storing PHI, has optional encryption at rest and in transit, supports detailed audit logging, and is designed to enable automated HIPAA compliance audits with partners such as AccountableHQ. Your consultation covers what documentation your team needs.

Is HealthSail HIPAA compliant?

HealthSail runs on Clarity's HIPAA eCommerce platform. It supports HIPAA-compliant payment processing that protects sensitive financial data at all times.

Which standards does the integration use?

Clarity Connect speaks HL7, HL7v2 and HIPAA, and supports FHIR endpoints for Epic.

Can patients pay online?

Yes. The patient portal lets patients make payments through HIPAA-compliant payment processing.

How long has Clarity built HIPAA portals?

Clarity has been building HIPAA-compliant portals and marketplaces for over 10 years.

Who owns implementation?

Every project gets a dedicated project manager. Clarity deploys a sandbox and a production environment, trains your staff, and keeps maintenance at project rates for 12 months.

Get A Project Estimate

Tell us your EHR and what you want patients to do online. We'll come back with a scope and timeline.

Discuss Your EHR Requirements
Call Discuss EHR