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Epicor eCommerce and Payment Integration

Stop retyping web orders and payments into Epicor

Clarity Connect and Payment Hub sync orders, stock and customers with Epicor, then post every invoice payment back as a receipt. Typical go-live is 2 to 4 weeks from system access.

Companies from all over the globe have integrated Clarity solutions

DisneyFujitsuMerck Animal HealthPNYSan Diego International AirportCity of San Antonio
Storefront product page with live inventory and order reports

Sell online straight from Epicor, with orders, stock and payments in sync

Imagine every web order landing in Epicor as a sales order, stock updating on your storefront the moment it changes, and every invoice payment posting back as a receipt.

Without that link, your team retypes web orders, your website shows stock Epicor sold yesterday, and AR keys every check and card payment by hand. Each gap costs time, accuracy and cash flow.

Clarity Connect and Payment Hub close those gaps. Orders become Epicor sales orders, inventory flows to your storefront, and every payment reconciles to the general ledger.

  • Keep your gateway, no transaction markup
  • 12 months of maintenance at project rates
  • P21, E9, E10, Kinetic, Eclipse and Eagle
See These Fixes on Your Epicor Setup

What Syncs in an Epicor Integration

Clarity Connect links Epicor to your store. Clarity Payment Hub links Epicor to how customers pay.

Clarity ConnectOrders, inventory and customers
OrdersStore orders become Epicor sales orders
InventoryEpicor stock changes flow to your storefront
Customers and productsKept matched across both systems
ShipmentsStatus and tracking flow back to the store and the customer
Returns and RMAsUpdate inventory in Epicor
Customer portalPricing, order history, one-click reorders and invoice payments
Clarity Payment HubPayments and invoices
Ways to payCard, PayPal, ACH, eCheck and invoice from PO
Many invoices, one paymentEach invoice gets its own receipt in Epicor
ACH autopayRuns on the Epicor due date and posts when the bank confirms
Your gatewayKeep it and your rates, with no transaction markup

Order, Inventory and Payment Problems Clarity Has Already Solved

Three Clarity projects that connected a storefront, an ERP and payments.

Prince Manufacturing ordering portal built by Clarity
Real-Timeorders, stock and build status from the ERP
Prince Manufacturing
  • Secure ordering portal for custom-built hydraulic pumps
  • Orders pushed to Infor Fourth Shift ERP through Clarity Connect
  • Live inventory and build-status checks for every client
View Case Study
Merck Animal Health ordering portal built by Clarity
Zerointerruption to online card orders
  • Built against a two-month deadline
  • Moved to the latest payment gateway before the old standard was deprecated
  • Ordering portal for pet owners, clinics and vets
View Case Study
Handi Medical Supply store built by Clarity
Less Adminwith real-time ERP automation
Handi Medical Supply
  • Online store and re-ordering portal
  • Native real-time integration with the back-office ERP
  • Checkout handles insurance payments, including Medicare and Medicaid
View Case Study

Epicor Integration for Your Version

Each Epicor product connects a different way. Here's how we handle yours.

Your version

Epicor Prophet 21 (P21)

Web orders become P21 sales orders. P21 ships and sends tracking back to your store.

Your version

Epicor 9 (E9)

Supported alongside E10 and Kinetic. We scope it around your setup.

Your version

Epicor 10 (E10)

Connects through E10's REST APIs with token-based service accounts.

Your version

Epicor Kinetic

Connects through Kinetic's REST API. Orders, parts, customers, GL journals and shipments stay in sync.

Your version

Epicor Eclipse

Native APIs. Eclipse stays your system of record for inventory.

Your version

Epicor Eagle

Eagle processes each web order, updates inventory and creates the invoice.

Tell us your Epicor version. We'll show you how the connection works on your demo.

What Clients Say About Working With Clarity

“Great product knowledge, clear, consistent communication, on-going collaboration... We were completely satisfied. Handled problems and issues that came up promptly.”
Brian Braggs, COO, Shining Star Therapy

Your Epicor Integration, Live in 2 to 4 Weeks

Typical window from system access to production. Nothing touches your live Epicor until testing passes. Every order, stock update, return and payment runs in a sandbox first. After launch, we ping your site every 5 minutes, page our team 24/7 on an outage, and keep maintenance at project rates for 12 months.

  1. 1Step 1

    Discovery

    We review your Epicor version, storefront and payment setup, then send an estimate and timeline.

  2. 2Step 2

    Configure and Map

    We set field mappings, business rules and workflows between Epicor, your store and Payment Hub.

  3. 3Step 3

    Validate

    We test orders, inventory, returns and payments in a sandbox with your team before anything touches production.

  4. 4Step 4

    Launch

    We roll out to production, train your team and monitor the connection with alerts and support.

See Your Epicor Integration on a Demo

Bring your Epicor version, your storefront and your payment setup. On the call:

  • We learn your pain points. Where orders, stock or payments break down between Epicor and your store.
  • We address issues on the call. You get answers on your Epicor version, not a generic walkthrough.
  • You get an estimate and timeline. A cursory scope you can take to your owner or CFO.

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Epicor eCommerce and Payment Integration FAQ

Will the integration disrupt our live Epicor system?

We test orders, inventory and payments in a sandbox first. Payment Hub posts to your ERP through Clarity Connect, which uses only documented, supported integration points.

Will an Epicor upgrade break the integration?

We build custom endpoints in an API layer, Clarity Connect, between Epicor and your other systems. Software upgrades don't affect those connections.

Which Epicor versions do you support?

Prophet 21, Epicor 9, E10, Kinetic, Eclipse and Eagle.

How long does an integration take?

Typical go-live is 2 to 4 weeks from system access. Your demo gives you a scoped estimate.

Do we need to switch payment gateways?

No. Keep your gateway and negotiated rates. Clarity adds no transaction markup and no per-invoice fees.

What payment methods do customers get?

Credit card, PayPal, ACH, eCheck and invoice from PO.

Does this work with our current storefront?

Clarity has Epicor pairings for Shopify, Magento, WooCommerce and Kentico, plus its own Clarity eCommerce platform. Ask about yours in the demo.

How is pricing structured?

Core eCommerce features and project services are fixed-price. ERP integrations use modules at a fixed cost, plus services for any customization. The Clarity eCommerce license has no per-transaction fees. Your demo gives you the estimate.

Where does the integration run?

Your choice: self-hosted, a third party, or hosted by Clarity. Hosting carries a monthly fee. Hosting facilities are secure, card-access-controlled data centers with SSAE-16 / SAS70 / ISO certifications.

What if the one person who knows our setup leaves?

Every project gets a dedicated project manager. CMS training comes with every project, plus optional developer training on our API and DBA training for SQL reports. Training sessions can be recorded as videos for new employees.

What happens after launch?

We ping your site every 5 minutes and page our team 24/7 on an outage. Maintenance stays at project rates for 12 months.

Is the demo a sales call?

No. We learn your pain points, address your issues on the call and give you a cursory estimate and timeline. The demo is no-obligation, and estimates are free.

Get A Project Estimate

Tell us your Epicor version and what you want connected. We'll come back with a scope and timeline.

Request A Demo
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